workobiworkobi

WORKOBI

TERMS OF USE

Effective Date: May 11, 2026

Workobi, Inc. — A Delaware Corporation

Welcome to Workobi. These Terms of Use (the "Terms") form a binding legal agreement between you (referred to as "you" or the "User") and Workobi, Inc., a corporation organized under the laws of the State of Delaware, U.S.A., with its registered office at 8 The Green, STE D, Dover, County of Kent, Delaware 19901 ("Workobi,", "we", "us", or "our"). These Terms govern your access to and use of the Workobi website located at https://workobi.com (the "Site"), any Workobi mobile applications (the "Apps"), and any related online tools, dashboards, APIs, and features offered by Workobi (collectively, the "Platform" or the "Service").

Please read these Terms carefully. By creating an account, accessing the Platform, or otherwise using the Service in any manner, you confirm that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and any additional terms incorporated by reference. If you do not agree, you must not access or use the Service.

IMPORTANT NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE, A CLASS ACTION WAIVER, A LIMITATION OF LIABILITY, AND A RELEASE OF CLAIMS. PLEASE REVIEW THE SECTIONS TITLED "DISPUTE RESOLUTION; ARBITRATION", "LIMITATION OF LIABILITY", AND "RELEASE" BELOW. THESE PROVISIONS SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS. IF YOU ARE AN INDIVIDUAL USER LOCATED IN THE UNITED STATES, YOU MAY OPT OUT OF THE ARBITRATION CLAUSE BY FOLLOWING THE PROCEDURE DESCRIBED BELOW.

1. About the Workobi Platform

1.1 What Workobi Does

Workobi operates an online marketplace and software platform that connects parties who wish to make workspaces, offices, meeting rooms, coworking desks, event spaces, and similar physical premises (each, a "Space") available for short-term or longer-term use, with parties seeking to reserve or use such Spaces. Workobi also provides software tools for portfolio management, workplace operations, payments processing, and related workplace functions.

1.2 Roles of Users

You may use the Platform in one or more of the following capacities:

  • "Guest" — a User who reserves, books, or otherwise schedules time in a Space made available through the Platform.

  • "Host" — a User who lists, offers, makes available, or licenses a Space through the Platform.

  • "Professional" — a User who refers Guests, Hosts, or organizations to the Platform and may receive a Referral Fee in accordance with the Professional Terms.

  • "Visitor" — any person who accesses the Site or the Apps without registering an account.

A single User may simultaneously act as a Guest, Host, and/or Professional. Additional terms apply to Hosts (the "Host Terms") and Professionals (the "Professional Terms"), which are incorporated into these Terms by reference where applicable.

1.3 Workobi Is Not a Party to User Transactions

Workobi provides a technology platform that facilitates connections between Guests and Hosts. Workobi does not own, lease, operate, manage, control, or insure any Space, is not a real estate broker, agent, or property manager, and is not a party to the license, reservation, or other agreement entered into between a Guest and a Host (each, a "Space License Agreement"). Each Host is solely responsible for its Space and for honoring confirmed bookings. Each Guest is solely responsible for its use of the Space and compliance with the Space License Agreement.

Workobi does not endorse, verify, or guarantee the identity, qualifications, conduct, or background of any User, nor the quality, safety, legality, accuracy, or availability of any Space or listing. Users transact with each other at their own risk.

2. Eligibility and Accounts

2.1 Age and Capacity

The Service is intended exclusively for individuals who are at least 18 years of age and who have the legal capacity to enter into binding contracts. By using the Service, you represent and warrant that you meet these requirements. If you access the Service on behalf of an organization, company, or other legal entity, you further represent and warrant that you are duly authorized to bind that entity to these Terms, in which case "you" refers to both you individually and to that entity.

2.2 Account Registration

Certain features of the Service require you to register for an account ("Account"). When registering, you agree to: (a) provide accurate, current, and complete information about yourself and, if applicable, your organization (collectively, "Registration Data"); (b) maintain and promptly update the Registration Data to keep it accurate and current; (c) maintain the confidentiality of your password and any other credentials; (d) be solely responsible for all activity that occurs under your Account; and (e) immediately notify Workobi of any suspected unauthorized access to or use of your Account.

2.3 Account Verification

Workobi may, but is not obligated to, perform identity, payment, or background verification checks on Users. Verification, where performed, does not constitute an endorsement, certification, or guarantee of any User.

2.4 Restricted Persons

You may not use the Service if you are (a) located in, ordinarily resident in, or a national of any country subject to a comprehensive U.S. government embargo or sanctions program; (b) listed on any U.S. government or applicable international list of prohibited or restricted persons; or (c) otherwise prohibited from receiving the Service under applicable law.

3. Use of the Platform

3.1 License to Use the Platform

Subject to your continuing compliance with these Terms, Workobi grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform solely for its intended purposes — i.e., to list Spaces, reserve Spaces, manage workplace operations, and engage in related lawful activities. All rights not expressly granted are reserved by Workobi.

3.2 Mobile App License

If you download a Workobi mobile application, the license above includes the right to install and use one copy of the App in object code form on a mobile device that you own or control, solely for your personal or internal business use. You may not copy, modify, reverse-engineer, decompile, disassemble, or attempt to derive the source code of any part of the Apps, except to the extent such restrictions are prohibited by applicable law.

3.3 Apple App Store Notice

If you obtain the Apps from the Apple App Store, you acknowledge that: (a) these Terms are between you and Workobi only, and not with Apple Inc.; (b) Apple has no obligation to provide maintenance or support for the Apps; (c) Apple is not responsible for any product warranties, product liability claims, or claims that the Apps fail to conform to legal or regulatory requirements; and (d) Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to your use of the Apps, with the right to enforce them against you.

3.4 Prohibited Conduct

You agree that you will not, and will not permit any third party to:

  • use the Service for any purpose that is unlawful, fraudulent, deceptive, or harmful;

  • scrape, crawl, harvest, index, or otherwise collect data from the Service using any automated means (including bots, spiders, or scrapers), except as expressly permitted by Workobi in writing or via robots.txt;

  • reverse-engineer, decompile, disassemble, or attempt to derive the source code, underlying algorithms, or data models of the Service;

  • introduce any virus, worm, malware, ransomware, spyware, backdoor, or other malicious code to the Service;

  • interfere with, disrupt, overload, or impair the Service or the servers or networks on which it operates, including via denial-of-service or similar attacks;

  • bypass, disable, or circumvent any technical, security, or access-control measures of the Service;

  • impersonate any person or entity, misrepresent your affiliation, or create an Account using false information or another person's identity;

  • use the Service to send unsolicited commercial communications, "spam," chain letters, or pyramid schemes, or to violate the U.S. CAN-SPAM Act of 2003 or any comparable applicable law;

  • use the Service to upload, post, or transmit content that is unlawful, defamatory, libelous, obscene, pornographic, harassing, threatening, hateful, discriminatory, or otherwise objectionable;

  • infringe any intellectual property right, privacy right, publicity right, contractual right, or other proprietary right of any third party;

  • collect or store the personal data of other Users without their consent;

  • manipulate reviews, ratings, or other Platform features (for example, by trading reviews, posting fake reviews, or coordinating with other Users to mislead);

  • use the Service to broker, sublease, or rent Spaces outside of Workobi's Platform in circumvention of these Terms or applicable Host Terms;

  • use the Service in any manner that could create liability for Workobi or impair Workobi's ability to provide the Service.

3.5 High-Risk Use

The Service is not designed or licensed for use in environments where failure or fault of the Service could result in death, personal injury, or significant physical or environmental damage. You may not use the Service for the operation of nuclear facilities, aircraft navigation or communications systems, air traffic control, life support, weapons systems, or Class III medical devices regulated under the U.S. Federal Food, Drug, and Cosmetic Act. Workobi disclaims any express or implied warranty of fitness for such purposes.

4. Bookings and Space License Agreements

4.1 Types of Reservations

Through the Platform, Guests may book Spaces under two categories:

  • "Hourly Reservations" — reservations of 24 hours or less, including full-day reservations and recurring reservations where each individual session is one day or less.

  • "Monthly Reservations" — reservations with a minimum term of one calendar month, including reservations that automatically renew on a month-to-month basis.

4.2 Formation of the Space License Agreement

When a Guest confirms a reservation and the applicable Host accepts (or the Platform automatically accepts on behalf of the Host), a binding Space License Agreement is formed directly between the Guest and the Host. The applicable form of the Space License Agreement is:

Each Space License Agreement also incorporates any additional house rules, building access procedures, IT access policies, occupancy limits, or other written terms posted or supplied by the Host (the "House Rules"). In case of conflict between the House Rules and the body of the Space License Agreement, the House Rules control. In case of conflict between any Space License Agreement and these Terms, these Terms control with respect to your relationship with Workobi (but not with respect to your relationship with the Host).

4.3 Defined Terms in the Space License Agreement

Where a Space License Agreement refers to terms such as the "Host," "Guest," "Space," "Building," "Term," "Fees," "Hourly Charge," "Monthly Charge," "Setup Fee," "Deposit," "Maximum Occupancy," "Cancellation Terms," "Charges," or "Taxes," those terms shall take the meanings set out in the relevant Profile, listing, and reservation as of the time the booking is confirmed.

4.4 Guest Obligations

As a Guest, you agree to: (a) comply with the Space License Agreement and all House Rules; (b) cause your employees, contractors, agents, invitees, and guests to comply; (c) use the Space only for lawful purposes and within the Maximum Occupancy; (d) leave the Space in substantially the same condition as you found it, ordinary wear and tear excepted; and (e) be solely responsible for any damage caused by you or your invitees.

4.5 Host Obligations

As a Host, you agree to: (a) honor all confirmed bookings; (b) provide the Space substantially as described in your listing; (c) maintain the Space in safe, lawful, and habitable condition; (d) hold all rights, licenses, permits, and authorizations necessary to make the Space available; and (e) comply with the Host Terms.

4.6 Cancellations

Cancellations and refunds are governed by the cancellation policy selected by the Host and disclosed at the time of booking (the "Cancellation Terms"), and by the applicable Space License Agreement.

5. Payments, Fees, and Taxes

5.1 Fees Payable by Guests

When you confirm a reservation as a Guest, you agree to pay the applicable fee for the Space (the "Fee"), as displayed at the time of booking. The Fee for an Hourly Reservation is calculated on a per-hour basis (or as otherwise specified by the Host); the Fee for a Monthly Reservation is calculated on a per-calendar-month basis. You also agree to pay any applicable service charges set by Workobi (the "Service Charges") and any applicable taxes (the "Taxes").

5.2 Billing Methods

Workobi offers two billing methods, as determined by the Host for the relevant listing:

  1. "Workobi Billing Option" — Workobi processes Fee payments on behalf of the Host through Workobi's payment processor. In this capacity, Workobi acts as the Host's limited collection agent. Payment to Workobi under this option discharges your payment obligation to the Host for the amount received.

  2. "Host Billing Option" — the Host bills the Guest directly and processes Fee payments without Workobi's involvement. Workobi is not responsible for billing disputes under this option.

5.3 Timing of Charges

For Hourly Reservations under the Workobi Billing Option, Workobi will typically authorize and charge the Guest approximately 24 hours before the reservation start time. For Monthly Reservations, Workobi will typically charge the initial payment (Setup Fee, where applicable; the first full or pro-rated month; the Deposit; and Taxes) within 24 hours after the reservation is confirmed. Subsequent monthly charges will be processed on each renewal date in accordance with the Monthly Space License Agreement.

5.4 Deposits

For Monthly Reservations, the Deposit equals one calendar month of the Monthly Charge, unless the Host's House Rules specify otherwise. Workobi holds the Deposit on behalf of the Host for the benefit of both Guest and Host, to be applied or refunded in accordance with the Monthly Space License Agreement.

5.5 Non-Refundable; Disputes

Except as expressly stated in these Terms, the applicable Space License Agreement, or the Cancellation Terms, all Fees, Service Charges, and Taxes paid are non-refundable. If you believe a charge was applied in error, you may submit a written dispute to Workobi through the in-Platform support flow within 30 days of the charge. Workobi may, in its sole discretion, issue refunds or chargebacks as a goodwill gesture or where required by applicable law.

5.6 Payments to Hosts and Professionals

Workobi's obligation to remit Fees to Hosts, or to pay Referral Fees to Professionals, is conditional upon successful receipt of the corresponding payments from Guests. Workobi does not guarantee, advance, or finance payments to Hosts or Professionals for amounts not actually received by Workobi.

5.7 Taxes

Each User is solely responsible for determining, collecting, withholding, reporting, and remitting any taxes (including VAT, GST, sales tax, withholding tax, and income tax) arising from their use of the Service or from any payment received through the Service, except where Workobi is expressly required by applicable law to collect and remit a particular tax. Where Workobi collects Taxes on a Host's behalf, it does so solely as a collection agent.

5.8 Payment Processors

Workobi uses one or more third-party payment processors to process payments. Your use of those processors is subject to their own terms and privacy policies. Workobi is not liable for the acts or omissions of any payment processor.

6. User Content and Intellectual Property

6.1 Workobi Content

All content on the Platform other than User Content — including the design, layout, source code, object code, text, graphics, logos, images, videos, audio, databases, and software — together with all intellectual property rights therein (collectively, the "Workobi Content"), is owned by or licensed to Workobi and is protected by copyright, trademark, trade secret, and other intellectual property laws.

6.2 User Content

"User Content" means any content that you submit, upload, post, transmit, store, or display through the Service, including Space listings, descriptions, photographs, floor plans, pricing, availability, reviews, ratings, comments, messages, and Profile information. You retain ownership of your User Content, subject to the license you grant below.

6.3 License to Workobi

By submitting User Content, you grant Workobi a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable, irrevocable license to host, store, reproduce, modify, adapt, translate, publish, publicly display, publicly perform, distribute, create derivative works of, and otherwise use the User Content in connection with operating, providing, improving, marketing, and promoting the Service and Workobi's business. This license survives termination of your Account with respect to User Content already used by Workobi or its sublicensees.

6.4 Your Representations

You represent and warrant that: (a) you own or hold all necessary rights, licenses, and consents to the User Content; (b) the User Content (and Workobi's use of it under the license above) does not and will not infringe, misappropriate, or violate any third-party right, including any intellectual property, privacy, publicity, or contractual right; and (c) the User Content is accurate, truthful, and not misleading.

6.5 Workobi Trademarks

"Workobi," the Workobi logo, and other Workobi product names, service names, and slogans are trademarks of Workobi, Inc. You may not use any Workobi trademark without Workobi's prior written consent, except for nominative fair use that does not suggest sponsorship or endorsement.

6.6 Feedback

If you submit suggestions, ideas, feature requests, or other feedback regarding the Service ("Feedback"), you grant Workobi an unrestricted, perpetual, irrevocable, royalty-free, worldwide license to use the Feedback for any purpose, without any obligation or compensation to you.

6.7 Removal of Content

Workobi may, but is not obligated to, monitor, review, edit, refuse, or remove any User Content at any time, with or without notice, for any reason or no reason, including content that Workobi believes violates these Terms, applicable law, or third-party rights.

7. Copyright Complaints (DMCA)

Workobi respects intellectual property rights and complies with the U.S. Digital Millennium Copyright Act ("DMCA"). If you believe that any content on the Platform infringes your copyright, please send a written notice to Workobi's designated copyright agent containing: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and sufficient information for Workobi to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act on behalf of the copyright owner.

Counter-notifications may be submitted under 17 U.S.C. § 512(g) following the same general format. Workobi may, in appropriate circumstances and at its discretion, terminate the Accounts of repeat infringers.

Designated Copyright Agent:

Workobi, Inc. — Copyright Agent

c/o Delaware Registered Agent Service LLC

8 The Green, STE D

Dover, County of Kent, Delaware 19901, U.S.A.

Email: [email protected]

8. Third-Party Services and Links

The Platform may contain links to, integrations with, or content from third-party websites, services, or applications ("Third-Party Services") — including payment processors, identity verification services, calendar integrations, HRIS systems, IWMS systems, single sign-on providers, business intelligence tools, and communications tools. Third-Party Services are provided for your convenience. Workobi does not control, monitor, endorse, or assume any responsibility for any Third-Party Service. Your use of any Third-Party Service is at your own risk and is governed by the terms and privacy policies of the relevant third party.

9. Privacy

Workobi's collection, use, and disclosure of personal information are governed by the Workobi Privacy Policy, available at https://workobi.com/terms/privacy-policy (the "Privacy Policy"), which forms an integral part of these Terms. By using the Service, you acknowledge and consent to the processing of personal information as described in the Privacy Policy.

10. Suspension and Termination

10.1 Termination by Workobi

Workobi may suspend, restrict, or terminate your Account or your access to all or part of the Service at any time, with or without notice and with or without cause, including where Workobi reasonably believes that: (a) you have breached these Terms, a Space License Agreement, the Host Terms, the Professional Terms, or any applicable law; (b) your continued use of the Service may create legal, financial, reputational, or operational risk for Workobi or other Users; (c) you have engaged in fraudulent, abusive, or harmful conduct; or (d) Workobi is required to do so by law or regulatory authority.

10.2 Effect of Termination

On suspension or termination of your Account: (a) any pending or accepted reservations to which you are a party may be cancelled; (b) Workobi may notify counterparties of the cancellation; (c) for Hosts, Workobi may refund Guests in full for affected reservations; (d) you will not be entitled to any compensation, refund of paid Service Charges, or Referral Fees for reservations that are cancelled or that end after termination; and (e) the licenses granted to you under these Terms will terminate immediately.

10.3 Termination by You

You may terminate your Account at any time by following the closure procedure in your Account settings or by contacting support. Termination by you does not relieve you of any payment, indemnification, or other obligation accrued before termination.

10.4 Survival

Sections concerning fees and payments accrued before termination, intellectual property, user content licenses, disclaimers, limitation of liability, indemnification, release, dispute resolution, governing law, and any other provision that by its nature should survive, will survive termination of these Terms.

11. Disclaimers

THE SERVICE, THE PLATFORM, AND ALL CONTENT MADE AVAILABLE THROUGH THEM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WORKOBI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WORKOBI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICE OR THE SERVERS ON WHICH IT OPERATES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY LISTING, SPACE, USER, OR TRANSACTION ON THE PLATFORM IS ACCURATE, LEGAL, SUITABLE, SAFE, OR AS DESCRIBED. WORKOBI DOES NOT GUARANTEE ANY SPECIFIC RESULT FROM USE OF THE SERVICE.

Some jurisdictions do not allow the disclaimer of certain implied warranties. In those jurisdictions, the disclaimers above apply to the maximum extent permitted by applicable law and may not apply to you in full.

12. Release of Claims

Workobi is not a party to the Space License Agreements between Guests and Hosts, and Workobi has no control over the conduct of Users or the condition of Spaces. To the maximum extent permitted by applicable law, you release Workobi, its affiliates, and its and their respective officers, directors, employees, agents, and licensors from any and all claims, demands, damages (whether direct, indirect, consequential, special, incidental, punitive, or otherwise), losses, liabilities, costs, and expenses arising out of or in any way connected with: (a) your interactions, transactions, or disputes with other Users (including any Space License Agreement); (b) any Space or its condition, suitability, safety, or legality; (c) any User Content; or (d) any act or omission of any other User.

If you are a California resident, you expressly waive the protections of California Civil Code § 1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You hereby waive any similar protections under the laws of other jurisdictions.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WORKOBI OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST REVENUE; LOST DATA; LOSS OF GOODWILL; BUSINESS INTERRUPTION; PERSONAL INJURY; PROPERTY DAMAGE; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STATUTE, OR OTHERWISE) AND EVEN IF WORKOBI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, WORKOBI'S TOTAL CUMULATIVE LIABILITY TO YOU OR ANY PARTY CLAIMING THROUGH YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AGGREGATE AMOUNT OF SERVICE CHARGES PAID BY YOU TO WORKOBI IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (USD 100). THIS IS AN AGGREGATE LIMIT; THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE IT.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If those laws apply to you, some or all of the exclusions and limitations above may not apply, and you may have additional rights.

13.1 Australian Consumer Law

If you are a "consumer" within the meaning of the Australian Consumer Law and certain guarantees apply to the Service that cannot be excluded, Workobi's liability for failure to comply with such guarantees is limited (at Workobi's option) to: (a) for goods, replacement or repair, or payment of the cost of replacement or repair; and (b) for services, re-supply, or payment of the cost of re-supply.

14. Indemnification

You agree to defend, indemnify, and hold harmless Workobi and its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers, from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and disbursements) arising out of or relating to: (a) your access to or use of the Service; (b) any User Content you submit, post, or transmit; (c) your violation of these Terms, the Host Terms, the Professional Terms, the Privacy Policy, or any Space License Agreement; (d) your violation of any applicable law or the rights of any third party; or (e) your interaction, transaction, or dispute with any other User. Workobi reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with Workobi's defense.

15. Dispute Resolution; Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH WORKOBI ON AN INDIVIDUAL BASIS AND LIMITS YOUR RIGHT TO LITIGATE IN COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. INDIVIDUAL U.S. USERS MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED BELOW.

15.1 Informal Resolution

Before initiating any formal proceeding, you agree to first contact Workobi in writing at [email protected] and to attempt in good faith to resolve the dispute informally for a period of at least 30 days.

15.2 Binding Arbitration

If the dispute is not resolved informally within 30 days, you and Workobi agree to resolve the dispute by binding arbitration administered by the International Institute for Conflict Prevention & Resolution ("CPR") under the CPR Rules for Administered Arbitration then in effect, by a single arbitrator. The arbitration will be conducted in English and seated in Wilmington, Delaware, U.S.A. (or another mutually agreed location, or remotely). Judgment on the award may be entered in any court of competent jurisdiction. The U.S. Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) governs the interpretation and enforcement of this arbitration agreement.

15.3 Arbitration Costs

Each party will bear its own attorneys' fees, except where the arbitrator awards them under applicable law. For claims valued at less than USD 75,000 brought by an individual consumer that are non-frivolous (as measured by the standards of Rule 11(b) of the U.S. Federal Rules of Civil Procedure), Workobi will pay your reasonable CPR filing, administrative, and arbitrator fees.

15.4 Class Action Waiver

YOU AND WORKOBI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN CLAIMS OF MULTIPLE PERSONS, AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.

15.5 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small-claims court for any claim within the court's jurisdiction, and either party may seek injunctive or other equitable relief from a court of competent jurisdiction for matters relating to intellectual property, confidentiality, data security, or unauthorized access to the Service.

15.6 Opt-Out

If you are an individual User in the United States, you may opt out of this arbitration agreement by sending a written opt-out notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your full legal name, your registered email address, and a clear statement that you opt out of arbitration. If you opt out, neither you nor Workobi will be bound by Sections 15.2 through 15.4, but the rest of these Terms will continue to apply.

15.7 Severability of Arbitration Provisions

If the class action waiver in Section 15.4 is held to be unenforceable as to a particular claim, that claim will be severed and proceed in court, while the remainder of this Section 15 will continue to apply. If any other portion of this Section 15 is found unenforceable, the remaining portions will continue in full force.

16. Governing Law and Forum

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws principles, and, where applicable, by the U.S. Federal Arbitration Act. Subject to Section 15 (Arbitration), any judicial proceeding permitted under these Terms must be brought exclusively in the state or federal courts located in the State of Delaware, U.S.A., and you irrevocably consent to the personal jurisdiction and venue of those courts.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

17. Changes to These Terms

Workobi may modify these Terms from time to time. When we do, we will post the updated Terms on the Site and update the "Effective Date" at the top. For material changes, Workobi will provide reasonable advance notice through the Service or by email (where you have provided one) at least 7 days before the changes take effect. Revised Terms become effective on the earlier of: (a) the end of the notice period; or (b) your first access to or use of the Service after the changes are posted. If you do not agree to the revised Terms, you must stop using the Service and may close your Account.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy, the Host Terms, the Professional Terms, the applicable Space License Agreements, and any other terms expressly incorporated by reference, constitute the entire agreement between you and Workobi regarding the Service and supersede all prior or contemporaneous understandings, communications, and proposals on the same subject.

18.2 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

18.3 No Waiver

Workobi's failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision, and no single or partial exercise of any right or remedy will preclude any other or further exercise.

18.4 Assignment

You may not assign, transfer, or delegate these Terms or any rights or obligations under them, in whole or in part, without Workobi's prior written consent. Any attempted assignment in breach of this Section is void. Workobi may freely assign or transfer these Terms, in whole or in part, without restriction and without notice.

18.5 Relationship of the Parties

Nothing in these Terms creates any agency, partnership, joint venture, employment, franchise, or fiduciary relationship between you and Workobi. Workobi acts only as a technology provider and, where applicable, as a limited payment collection agent for Hosts.

18.6 Force Majeure

Workobi will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, fires, floods, epidemics or pandemics, government actions, civil unrest, war, terrorism, labor disputes, internet or telecommunications failures, denial-of-service attacks, or third-party service outages.

18.7 Notices

Workobi may give notices to you by email to your registered address, by posting in the Service, or by any other reasonable means. Notices to Workobi must be sent to Workobi, Inc., c/o Delaware Registered Agent Service LLC, 8 The Green, STE D, Dover, County of Kent, Delaware 19901, U.S.A., with a courtesy copy to [email protected].

18.8 Language

These Terms are drafted in English. Any translation is provided for convenience only. In the event of conflict between the English version and a translation, the English version controls.

18.9 Headings

Headings are for convenience only and do not affect interpretation.

19. Company Information

The Service is operated by:

Workobi, Inc.

A Delaware corporation

Registered office: 8 The Green, STE D, Dover, County of Kent, Delaware 19901, U.S.A.

Registered Agent: Delaware Registered Agent Service LLC

General contact: [email protected]

Legal contact: [email protected]

Website: https://workobi.com

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Effective Date: May 11, 2026

© 2026 Workobi, Inc. All rights reserved.

Plain-Language Summary

This summary is provided for convenience only. It is not part of the binding agreement, and the body of these Terms controls in case of any inconsistency.

  • Workobi runs an online platform that connects people who want to use workspaces (Guests) with people who offer them (Hosts).

  • Workobi is not the landlord, broker, or insurer of any Space. When you book, your contract is with the Host — not with Workobi.

  • You must be at least 18 and provide accurate Account information.

  • Payments may be processed by Workobi (as the Host's collection agent) or directly by the Host, depending on the listing.

  • Cancellation, refunds, and disputes follow the Cancellation Terms and the Space License Agreement.

  • You own your content but grant Workobi a broad license to use it for operating and promoting the Service.

  • Workobi may suspend or terminate your Account if you breach these Terms or create risk for the Platform.

  • Disputes are resolved by binding arbitration on an individual basis (U.S. individuals may opt out within 30 days).

  • These Terms are governed by Delaware law.